BASIC DATA ABOUT ME:
Mgr. Linda Tančárová
ID: 48080101
Registered office: Kafendova 10, 831 06, Bratislava
I am registered in the trade register, the competent authority is Pezinok Municipal Office.
I am not a VAT payer.
Email: info@lindatancarova.sk
Phone: +421 904 021 478
The delivery address is the same as the registered address. I am available to you on the above email for normal communication and for possible processing of suggestions and complaints. In the following text, I appear only as “Seller”.
Introductory provisions
1.1 These general terms and conditions (hereinafter referred to as “T&C”) apply to the services of the seller, which is Linda Tančárová, concluded with the buyer through means of remote communication through the interface of the seller’s website www.lindatancarova.sk or through e-mail or telephone contact between the buyer and the seller.
1.2 These terms and conditions define and specify the rights and obligations of the Buyer (customer) and the Seller, who is a natural person doing business. In matters not regulated by the purchase contract and these terms and conditions, this relationship is governed by the Civil Code and legal regulations for consumer protection. The terms and conditions are an integral part of the purchase contract.
An order
2.1 Product designation, description of its main features and price are listed on the pages of individual services. I am not a VAT payer. The price is also always indicated on the invoice. The sales offer remains valid for as long as it is displayed on the web interface.
2.2 The order of language services, including official translations, always contains information about the customer – legal or natural person, the ordered service, price, payment options. Payments are accepted only by bank transfer.
2.3 The contractual relationship between the seller and the customer is created by placing an order for language services (not until confirmation of the order). From this moment, mutual rights and obligations arise between the buyer and the seller, which are defined by the purchase contract and these terms and conditions. By placing an order, the customer confirms that he has familiarized himself with these terms and conditions and that he agrees with them. A condition for a valid order of language courses is the delivery of invoicing data (buyer’s address and number of agreed lessons) to the seller.
– General terms and conditions and information on personal data protection –
A condition for a valid translation order (ordinary or official) is the delivery of invoicing data (buyer’s address, number of pages, title, or type of translated text, number of pages, requested deadline).
2.4 Information on the individual technical steps leading to the conclusion of the contract is clear from the ordering process, and the customer has the opportunity to check and possibly correct the contract before submitting the order. The data given in the order are considered correct by the seller.
2.5 The customer agrees to use means of remote communication when concluding the contract.
2.6 The contract is concluded in the Slovak language. The contract, or the relevant tax document will be stored in the electronic archive of the seller for a period of 5 years from its conclusion for the purpose of its successful fulfillment and is not accessible to third parties involved.
2.7 The Seller is obliged to provide or deliver the service ordered by the Customer, and the Customer undertakes to take over the service and pay the purchase price to the Seller. The Seller is exempted from the obligation to provide the service in the case of a fully occupied capacity of lessons in the case of a language course, translation operations in the case of interest in an official, ordinary or professional translation, of which the customer will be informed in advance.
Price, tax document
3.1 The price of products, goods and services is indicated on the selected web interface of the seller. The price is always indicated on the invoice.
3.2 Invoice: The seller will issue an invoice to the customer regarding the payments made under the contract, which will be sent to the customer’s email box and which, after payment, will serve as proof of the purchase of the product or service. The seller is not a VAT payer.
Note: In accordance with Act no. 382/2004 Coll. on experts, interpreters and translators, an advance payment is required.
Method and form of payment
4.1 Payment method and options: by bank transfer to the account SK22 0900 0000 0001 8180 9617
4.2 Form of payment: Payment is possible only once, payment in installments is not possible.
4.3. The purchase price is payable within 14 days from the conclusion of the contract (from the date of the invoice), unless otherwise stated, the Customer’s obligation to pay the price for the product/goods or service is fulfilled when the relevant amount is credited to the Seller’s account.
Delivery method
5.1. Online teaching will be provided on a mutually agreed upon date. If we do not agree on a date, both the Buyer and the Seller have the right to withdraw from the contract.
5.1.2. Translations will be provided on a date mutually agreed upon. If we do not agree on a date, both the buyer and the seller have the right to withdraw from the contract. In the case of orders for ordinary and professional translations and interpretation services, the delivery time may vary depending on the time capacity within the cooperation of state authorities, of which the buyer will be informed as soon as possible.
Copyright security and protection
6.1. Products sold by the Seller through the web interface (online courses, translation and interpretation services), including their content, are subject to legal protection under copyright. Any distribution, copying or provision of them to third parties without the consent of the author is prohibited. The right to exercise the right to use the copyrighted work can only be granted to the Customer on the basis of a license agreement. The Customer is responsible to the Seller for the damage caused by the violation of copyright protection rights.
Withdrawal from the contract
7.1. Withdrawal from the contract by the consumer If the buyer is a consumer, in accordance with the provisions of the Civil Code, he has the right to withdraw from the contract within fourteen days from the acceptance/delivery of the service, without giving a reason
7.2. If the buyer decides to withdraw within this period, he must comply with the following conditions:
No later than the 14th day after taking over the service, the seller must be sent an expression of will to withdraw from the contract.
The amount will be returned no later than 30 days from the delivery of the email with withdrawal from the contract.
7.3. Withdrawal from the contract by the seller
The seller is entitled to withdraw from the purchase contract without undue delay if he discovers that the other party has violated the contract in a substantial way. For the purposes of this Agreement, the following shall be considered a material breach of this Agreement:
a) the customer’s delay in paying the purchase price more than 7 days after the due date
b) copying and distribution of materials to third parties
Absence from individual online English, German and Slovak language lessons
8.1. The buyer may be absent from lessons during the prepaid period of language lessons, but he is obliged to notify this fact at least 24 hours before the next agreed lesson via email or telephone contact. If the buyer does not do so, the price for the missed lesson is charged in full. In the case of other free dates from the seller, the lesson can be replaced for an additional fee of €10 in the following 7 days from the canceled lesson.
8.2 It is not possible to replace or move a replaced lesson after agreement, even for an additional fee. If the buyer cancels the replacement lesson later than 24 hours before its start, the additional fee of €10 for the replacement lesson (see 8.1) will be charged in full.
8.2. The date of the lesson, which was bindingly agreed between the seller and the buyer, can only be moved once. For rescheduling the date, the buyer always pays an additional €5, even if the date is moved earlier than 24 hours before the start of the lesson.
8.3. If the buyer does not show up for the lesson within 15 minutes of the agreed start of the language lesson without prior notification of the seller (via phone or email), the lesson is automatically forfeited and is considered to have been completed without the possibility of replacing the lesson.
8.4. The buyer has the right to contact the seller with a request for correction (by email at info@lindatancarova.sk) if he is not satisfied with the way in which the seller handled his complaint or if he believes that the seller has violated his rights. If the seller responds negatively to this request or does not respond to it within 60 days from its sending, the buyer has the right to submit a proposal for the initiation of an alternative resolution of the subject’s dispute. The buyer – consumer has the right to an out-of-court settlement of a consumer dispute.
Responsibility
9.1 Responsibility for the content of the website: All texts on the website www.lindatancarova.sk are the intellectual property of Mgr. Linda Tančárová. Their copying without the consent and mention of the author may be prosecuted.
The website may be updated without prior notice.
Privacy
10.1. Seller’s statement: The seller undertakes to fully respect the confidential nature of the buyer’s personal and company data, which are secured against unauthorized access and protected against misuse. The data required for invoicing are necessary for the identification of the buyer. They are used for the implementation of the entire business, including necessary accounting operations, issuance of tax documents, identification of non-cash payments and for communication with the buyer.
10.2. Detailed personal data and data about the buyer’s purchases are stored in a database with strict protection against misuse and are not provided to third parties.
10.3. Upon request, if possible, I will notify you immediately and in writing if and what personal data I have recorded about you. If, despite efforts to keep the data up-to-date, incorrect information is recorded, it will be corrected upon request.
10.4. Buyers, sellers and lecturers participating in the courses hereby acknowledge that all information that participants and lecturers obtain about each other during study or translation data is considered very confidential and sensitive and will be treated as such.
Efficiency
These terms and conditions take effect on 24 August 2020. Information is communicated through the website www.lindatancarova.sk or through other information channels, usually by email. The seller reserves the right to change these terms and conditions. Each new version of the terms and conditions is available on the website www.lindatancarova.sk and is marked with an effective date. All orders are always governed by the current version of the terms and conditions.
Final provisions
The wording of these terms and conditions is binding for the contracting parties.
